How to connect Landroid to Wi-Fi

Tutorial on how to manage Landroid Wi-Fi connection

Landroid is an IoT (Internet of Things) device.

To get full functionality out of your Landroid and always make sure its software is up to date, you must connect it to the internet.
In order to connect your Landroid you will need the name (SSID) and password of your Wi-Fi network and the serial number of your robot. On newer models there's a QR code on the back of Landroid under the cover or on the side of the robot which you can scan with your mobile phone. On older models, you can find the serial number on a sticker either on the back on the back of Landroid or near they keyboard, under the cover. 

Download the latest version of the Worx Landroid App from the Play Store (if you’re using an Android device) or the App Store (if you’re using an Apple device). Then just follow the instructions in the app.

Please make sure that:

- Landroid is well within the coverage of your Wi-Fi network.

- Both Landroid and your smartphone need to be connected to a 2.4GHz Wi-Fi network. The reason why Landroid uses the 2.4Ghz band is that it has a wider range and it works better through obstacles. Most modern routers use both the 2.4Ghz and the 5Ghz frequencies, but you can temporarily disable the 5GHz network on your router during the pairing process and enable it again afterwards.

The following settings should be default on your router. In any case, please make sure that:

- Wi-Fi mode is set to b/g/n mixed

- Channel width is set to 20MHz

- DHCP is enabled on your router

- Use the regular network and not the “Guest” one

Important! If you have a firewall or some other kind of security feature, you might also have to temporarily disable it.

 

Landroid models 2019/2020 WR130E, WR141E, WR142E, WR143E, WR147E, WR153E, WR155E - USB configuration

If you have a 2019 Landroid, you can configure your robot to connect to the internet with a USB pendrive. Here’s what to do:

1) Make sure Landroid is running the latest firmware. If not follow the instructions on How to keep Landroid updated

2) Log in on http://account.worxlandroid.com and open your mower's page

3) Click configure in the “Wi-Fi Configuration” box

4) Input your Network Name (SSID) and Password and download the .json file

5) Put the .json file into an empty FAT32 formatted USB drive

6) With the unit powered on, plug the USB Drive in

If your Landroid has 7-digit display: once the process is completed you will read “USB”. Remove the USB Drive.

If your Landroid has a LCD display: follow the instructions on the screen.

 

TROUBLESHOOTING

I can’t connect Landroid to the internet!

If you’re unable to connect your Landroid to the internet, you should first of all double check all of the instructions above. As mentioned before, firewalls are a common reason why robots are unable to connect to the internet. If you’re running one, you should temporarily disable it.

If you can pair your Landroid with your account, but you’re unable to interact with it through the App, you should get in touch with our Support.

If you’re still unable to complete the pairing process, you should run this test in order to make sure that there’s nothing wrong with your network settings.

Enable connection tethering and setup a second mobile phone as a hotspot. Then connect your mobile phone to the Wi-Fi network you’ve just created. Try to pair Landroid through this network. If it works, then your regular Wi-Fi network is blocking Landroid from connecting to the server, so you’ll have to work on the settings.
Please remember that as soon as you turn off the hotspot, Landroid will lose connection to the internet. This test is only mean to identify what is blocking the pairing process.

Landroid is not connected to the internet anymore!

First of all make sure that nothing has changed in your network setup. Also make sure Landroid is within Wi-Fi coverage.

If you’ve just installed a new router or you have changed internet provider, your Landroid won’t be able to connect, as it can only store informations for one wireless network. You will have to change the SSID and Password of the new router so they match the old ones. If, for any reason, you can’t or you don’t want to, you’ll have to get in touch with Support.

If you’re using any unofficial app, software or suite, please uninstall it and disconnect it from the robot. We only support the official Worx Landroid app that you can download from the App Store/Play store. Most third party apps mess with our server settings, so for the time being we can’t support them. Please be advised that some of these applications might be treated as malicious from our safety measures so it’s possible that your account will be temporarily blocked. 

 

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